This Privacy Policy governs the manner in which Komodo collects, uses, maintains and discloses information collected from users (each, a "User") of the http://komodo-fire.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Komodo.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Komodo may collect and use Users personal information for the following purposes:
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To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. -
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
To improve our Site
We may use feedback you provide to improve our products and services. -
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. -
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Komodo has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
By submitting your email address on this web site, you agree to receive email from us.
You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.
In addition, you agree that by submitting your telephone contact information on this web site and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR ‘310 et seq. and any applicable state and local “do not call” regulations. We retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.
A2P 10DLC Compliance
Commitment to Transparency and Compliance: At Komodo, we are dedicated to maintaining the highest standards of communication and data privacy. In compliance with A2P 10DLC regulations, we ensure responsible and transparent use of 10-digit long codes for application-to-person messaging.Purpose of A2P 10DLC: A2P 10DLC is designed to improve the security and deliverability of text messages sent from businesses to consumers. This protocol helps in mitigating spam and ensuring that messages you receive from us are safe and relevant.
Data Collection and Use: We collect phone numbers and consent for messaging in a manner fully compliant with A2P 10DLC requirements. The information collected is used solely for the purpose of sending authorized communication. We respect your preferences and provide easy options for opting out of messaging.
Carrier Compliance and Message Delivery: We work closely with mobile carriers to adhere to their guidelines for A2P messaging. Our commitment to these standards ensures that our messages are delivered reliably and in accordance with all applicable regulations.
Updates and Changes: As A2P 10DLC regulations evolve, we will continually update our practices and this policy to reflect the latest standards. We encourage you to review this section periodically for the most current information on our messaging practices.
Your Rights and Choices: You have control over your messaging preferences. Should you choose to opt out of our messaging service, we provide straightforward methods to do so. Your privacy and your right to make informed choices about your data are paramount to us.
Third-Party Actions
We do not control and are not liable for the actions of any third parties whom we may promote. We pride ourselves in working with quality companies but have no control over the actions of those third parties. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Komodohttp://komodo-fire.com
Greater Bay Area
PO Box 320072
Los Gatos, CA 95032
Phone: 888-563-4523